Shipping Policy
Shipping Policy – Moderenza
Thank you for shopping with Moderenza! We aim to deliver your orders quickly and safely. Please read our shipping policy below for complete details.
📦 Order Processing Time
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All orders are processed within 1–2 business days.
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Orders placed on Sundays or public holidays will be processed on the next working day.
🚚 Delivery Time
Delivery usually takes:
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3–4 business days within Pakistan
Delivery time may vary depending on your location and courier service.
💰 Shipping Charges
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Shipping fees vary by product size, weight, and destination.
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Free shipping may be available on selected products or during promotional offers.
📍 Delivery Areas
We currently deliver all over Pakistan.
International shipping is not available at the moment.
🔍 Order Tracking
Once your order is shipped, you will receive a tracking number via Whatsapp or email.
You can use it to track your package through the courier’s website.
❗ Delayed Deliveries
Delays may occur due to:
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Weather conditions
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High seasonal demand
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Courier issues
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Public holidays
If your order is delayed, our support team will assist you.
📦 Wrong or Damaged Items
If your order arrives damaged, incomplete, or incorrect, contact us within 48 hours with your order number and photos. We will arrange a replacement or solution.
❌ Order Cancellation
You may cancel your order before it is shipped.
Once dispatched, cancellation is not possible.
📞 Need Help?
For any shipping-related questions, contact us:
📩 Email: moderenza@gmail.com
Whatsapp : +923314543353